Collection of Personal Information
1.1 Personal Information We Collect: We may collect personal information from you when you voluntarily provide it to us. This may include but is not limited to your name, contact information (such as email address, phone number, and address), demographic information, medical history, and photographs.
1.2 Collection Methods: We collect personal information through various methods, including when you fill out forms on our website, communicate with us via email, telephone, or in person, participate in surveys, or provide information during the registration or appointment booking process.
1.3 Sensitive Information: As a cosmetic surgery website, we may collect sensitive information related to your health and medical history. We only collect such information with your explicit consent, and it is used solely for the purpose of providing you with appropriate and personalised services.
Use of Personal Information
2.1 Purpose: We use the personal information we collect to provide our services to you, including scheduling appointments, providing treatment information, and responding to inquiries. Additionally, we may use your personal information for the following purposes:
a. To personalise and improve your website experience.
b. To communicate with you about our services, promotions, and updates.
c. To process payments and provide invoices.
d. To comply with legal and regulatory obligations.
2.2 Marketing Communications: We may send you promotional emails or newsletters to keep you informed about our services, special offers, and other relevant information. You have the option to opt out of receiving such communications by following the instructions provided in the emails or by contacting us directly.
Disclosure of Personal Information
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, managing appointments, processing payments, or providing other necessary services. These service providers are required to maintain the confidentiality and security of your personal information.
3.2 Legal Compliance: We may disclose your personal information as required by law, regulation, or legal process. This includes responding to lawful requests from government authorities, protecting our rights, or enforcing our terms and conditions.
4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
5.1 Access and Correction: You have the right to access and correct the personal information we hold about you. If you would like to review, update, or delete your personal information, please contact us using the contact details provided below.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us